Privacy Policy
Last updated: July 28, 2026
Reichstadt VetCare, Inc. (“Reichstadt VetCare,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and who we share it with when you visit our website, contact us, or use our veterinary services.
What personal information we collect
We collect personal information that you provide to us directly, including:
- Contact details — your name, email address, phone number, and mailing address when you call, email, book an appointment, or sign up for our newsletter.
- Pet and appointment information — details about your pet and the care you request so we can provide veterinary services.
- Newsletter sign-up — the email address you submit to receive news and updates.
- SMS/text messaging consent — if you opt in to receive text messages from us, we collect your mobile phone number and record of your consent.
- Website usage information — basic technical data such as your browser type and pages visited, collected automatically when you use our website.
How we use your personal information
We use the personal information we collect to:
- Provide veterinary care and schedule, confirm, or follow up on appointments.
- Respond to your questions, requests, and communications.
- Send appointment reminders, service-related notices, and — if you have opted in — text messages and newsletter emails.
- Process prescription pick-ups and other service requests.
- Operate, maintain, and improve our website and services.
- Comply with legal, regulatory, and record-keeping obligations.
Who we share your personal information with
We do not sell your personal information. We share it only in limited circumstances:
- Service providers — trusted vendors who perform services on our behalf (for example, our email newsletter provider, appointment/telephony provider, and website hosting), and only to the extent needed to provide those services.
- Referrals and emergency care — other veterinary or emergency providers when needed to provide or coordinate care for your pet, with your knowledge.
- Legal requirements — when required by law, subpoena, or to protect the rights, safety, or property of Reichstadt VetCare, our clients, or others.
SMS consent is not shared with third parties or affiliates. Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.
Text messaging (SMS) program
If you opt in to receive SMS/text messages from Reichstadt VetCare, message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for assistance. As stated above, your SMS consent and mobile information are never shared with third parties or affiliates.
Your choices
You may unsubscribe from our newsletter at any time using the link in any email we send, opt out of text messages by replying STOP, or contact us to request access to, correction of, or deletion of your personal information.
Data retention & security
We keep personal information only as long as necessary for the purposes described above or as required by law, and we take reasonable measures to protect it against unauthorized access, use, or disclosure.
Children’s privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, contact us at:
Reichstadt VetCare, Inc.
210 B San Benito St, Hollister, CA 95023
Phone: (408) 850-3922
Email:
contact@reichstadtvetcare.com